1) Information about the collection of personal data and contact details for the controller

1.1 We are delighted you are visiting our website – thank you for your interest. In the following sections, we provide you with information about how your personal data are handled when using our website. "Personal data" means any data with which you can personally be identified.

1.2 Under the terms of the General Data Protection Regulation (GDPR), the controller for data processing on this website is Nature System GmbH, Blücherstr. 18, 75177 Pforzheim, Germany, Tel.: +49 (0) 7231 5878 290, Fax: +49 (0) 7231 5891 329, Email: The controller is the natural or legal person who, alone or jointly with others, determines the purposes for which personal data are processed and the means by which this is done.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller). You can recognize an encrypted connection by the string "https://" and the padlock symbol in your browser address bar.

2) Data collection when visiting our website

If you are simply using our website for information purposes, i.e. if you do not register or otherwise transmit information to us, the only data we collect is the information transmitted to our server by your browser (so-called "server log files"). When you visit our website, we collect the following data because this is technically necessary for us to display the website content to you:

  • Website being visited (our website)
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you reached the site
  • Browser being used
  • Operating system used
  • IP address used (if applicable: in anonymised form)

This processing is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are specific indications of illegal use.

3) Cookies

We use so-called cookies on various pages to make visits to our website more attractive and to enable the use of certain functionality. Cookies are small text files that are stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. once you close your browser (so-called session cookies). Other cookies remain on your device and allow your browser to be recognised the next time you visit (so-called persistent cookies). If cookies are enabled, they collect and process certain user information such as individual browser and location data and IP address details. Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. The duration of the respective cookie storage can be found in the cookie settings summary for your web browser.

In some cases, cookies are used to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping basket for a subsequent visit to the website). Insofar as personal data are processed by individual cookies that we use, this processing is carried out in accordance with Art. 6 (1) (b) GDPR either for the performance of the contract, pursuant to Art. 6 (1) (a) GDPR where consent has been granted, or pursuant to Art. 6 (1) (f) GDPR to protect our legitimate interest in ensuring the website offers the best possible functionality and has a customer-friendly, effective design.

Please note, you can configure your browser to notify you when cookies are being used, so you can decide individually whether to accept cookies or opt to prohibit cookies in certain cases or in general. Each browser is slightly different in the way cookie settings are managed. This information is described in the help menu for each browser, which explains how you can change your cookie settings. The relevant browser information can be found via the following links:

Internet Explorer:

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Contact

Personal data are collected when you contact us (e.g. via the contact form or by email). Details of the specific data collected are indicated on the relevant contact form in each case. These data are stored and used exclusively for the purpose of responding to your enquiry or to get in touch with you and for the associated technical administration. The legal basis for data processing in this case is our legitimate interest in responding to your enquiry pursuant to Art. 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for data processing is Art. 6 (1) (b) GDPR. Your data will be deleted once your enquiry has been fully processed. This is deemed to be the case if it is clear from the circumstances that the matter in question has been conclusively resolved and insofar as there are no statutory retention obligations to the contrary.

5) Data processing when opening a customer account and for contract processing

According to Art. 6 (1) (b) GDPR, personal data will also be collected and processed if you provide these data to us for the performance of a contract or when opening a customer account. The relevant input forms indicate which data are collected. It is possible to delete your customer account at any time by sending a message to the aforementioned controller's address. We store and use the data you provide for the purpose of processing the contract. Once the contract has been fully processed or if your customer account is deleted, your data will be locked for the duration of the applicable tax and commercial law retention periods, then deleted once these periods have elapsed, unless you have expressly consented to the ongoing use of your data or if we are entitled in law to continue using the data.

6) Use of customer data for direct marketing

Subscriptions to our email newsletter

If you subscribe to our email newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of further data is optional and will be used to address you personally. We use a so-called double opt-in procedure for sending the newsletter. This means that we will not email you the newsletter until you have explicitly confirmed that you consent to receive it. We will then send you a confirmation email asking you to confirm that you wish to receive the newsletter in the future by clicking on an appropriate link.

By activating the confirmation link, you are consenting to the use of your personal data in accordance with Art. 6 (1) (a) GDPR. When you register for the newsletter, we store the IP address entered by your internet service provider (ISP), and the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when you register for the newsletter will be used exclusively for the purpose of addressing you in our newsletter marketing communications. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a suitable message to the controller named at the start. After unsubscribing, your email address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to the ongoing use of your data, or if we are entitled to use your data for any other purpose, as permitted by law and outlined for your information in this declaration.

7) Data processing for order processing

7.1 Insofar as is necessary for contract performance with regard to delivery and payment, the personal data collected by us in accordance with Art. 6 (1) (b) GDPR will be passed to the designated shipping company and financial institution.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we will process the contact data (name, address, email address) you provided when placing the order in order to inform you in person within the scope of our legal information obligations pursuant to Art. 6 (1) (c) GDPR about upcoming updates within the period provided for by law and using an appropriate means of communication (e.g. by post or email). Your contact data will be used strictly for the purpose of notifying you about updates we are required to issue and will only be processed by us for this purpose insofar as this is necessary for the respective information.

In order to process your order, we also work with the following service provider(s), who support us in whole or in part in the performance of agreed contracts. Certain personal data are transferred to these service providers in accordance with the following information.

7.2 Use of payment service providers

- PayPal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or (if offered) "purchase on account" or "instalment payment" via PayPal, we provide your payment data during payment processing to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). This transfer is carried out in accordance with Art. 6 (1) (b) GDPR and only insofar as this is necessary for payment processing.
PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal and (if offered) "purchase on account" or "instalment payment" via PayPal. For this purpose, your payment data may be processed in accordance with Art. 6 (1) (f) GDPR based on PayPal's legitimate interest in determining your ability to pay. PayPal uses the result of the credit check, referencing the statistical probability of non-payment, for the purpose of deciding whether to provide the relevant payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the credit report results, these are based on a scientifically recognised statistical procedure. The calculation of the score values includes, but is not limited to, address data. For further information on data protection, including information about the credit agencies used, please refer to PayPal's privacy policy:
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data, insofar as this is necessary for contractual payment processing.
If you select the "SOFORT" payment method, payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we will transfer the information you provided during the ordering process together with information about your order in accordance with Art. 6 (1) (b) GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of payment processing by the payment service provider SOFORT and only insofar as is necessary for this purpose. You can obtain further information about SOFORT's data protection policy via the following link:

8) Use of social media: videos

YouTube video use

This website uses the YouTube embedding function to display and play videos from the provider "YouTube", which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Extended data protection mode is used here, which, according to the provider, only triggers the storage of user information when the video(s) is/are played. Once playback of embedded YouTube videos is initiated, the provider "YouTube" uses cookies to collect information about user behaviour. According to information from "YouTube", these cookies are used, among other things, to collect video statistics, improve the user experience and prevent abusive behaviour. If you are logged in to Google, your data will be directly assigned to your account when you click on a video. If you do not want this assignment to be made with your profile at YouTube, you must log out before pressing the button. Google stores your data (even for users who are not logged in) as usage profiles for evaluation. This evaluation is carried out in accordance with Art. 6 (1) (f) GDPR based on Google's legitimate interests in incorporating personalised advertising, market research and/or the appropriate design of its website. You have the right to object to the creation of these user profiles, and you will need to contact YouTube to exercise this right. The use of YouTube may also result in the transmission of personal data to servers belonging to Google LLC in the USA.
Regardless of whether an embedded video is played, a connection to the Google network is established each time this website is viewed, which may trigger further data processing operations that are outside our influence.

Further information about data protection at "YouTube" can be found in YouTube's terms of use at and in Google's privacy policy at

Where legally required, we obtain your consent to the processing of your data as described above in accordance with Art. 6 (1) (a) GDPR. You can withdraw your consent at any time with effect for the future. To withdraw consent, disable this service in the "Cookie Consent Tool" provided on the website.

9) Web analytics services

Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google (Universal) Analytics uses so-called "cookies", which are text files that are stored on your terminal device and enable an analysis of your use of the website. The information generated by the cookie about your use of the website (including the truncated IP address) will be transmitted to Google and stored there. This may also involve transmission to the servers of Google LLC in the United States.
This website uses Google (Universal) Analytics exclusively with the extension "_anonymizeIp()", which truncates the IP address to ensure anonymisation and excludes a direct link to a particular individual. Through the use of this extension, your IP address will be truncated beforehand by Google within a member state of the European Union or in another country that is part of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google LLC server in the USA and truncated there. On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage. During the processing by Google (Universal) Analytics, the IP address transmitted by your browser is not combined with other data from Google.
Google Analytics also uses a special function, so-called "demographic characteristics", to enable the creation of statistical statements about the age, gender and interests of site visitors based on an evaluation of interest-based advertising and the incorporation of third-party information. This allows the definition and differentiation of website user groups for the purpose of directing marketing measures at particular groups. However, the data collected via "demographic characteristics" cannot be assigned to a specific person.
Details about the processing triggered by Google Analytics and how Google handles website data can be found here:
The aforementioned processing, in particular the use of Google Analytics cookies to read information on the end device being used, will only be carried out if you have explicitly consented to this in accordance with Art. 6 (1) (a) GDPR. Without this consent, Google Analytics will not be used during your visit to the site.
You can withdraw your consent at any time with effect for the future. To withdraw your consent, please disable this service in the "cookie consent tool" provided on the website. We have concluded an order processing agreement with Google for the use of Google Analytics, which obliges Google to protect the data from our site visitors and prohibits data transfers to third parties.
For the transfer of data from the EU to the USA, Google refers the European Commission's so-called standard data protection clauses, which are intended to ensure compliance with European data protection standards by companies in the USA.
You can find further information on Google (Universal) Analytics here:

10) Tools and miscellaneous

Cookie consent tool based on Usercentrics technology

This website uses a cookie consent tool with technology from Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany (hereinafter "Usercentrics") to obtain effective user consent for cookies and cookie-based applications.

By integrating the relevant JavaScript code, visitors to a web page are shown a banner, in which consent for certain cookies and/or cookie-based applications can be given by ticking the appropriate box. The tool then blocks the use of any cookies that require consent until the relevant user has given their consent by ticking the box. This ensures that such cookies are only placed on the user's device if consent has been granted.

To enable the cookie consent tool to clearly assign page views to specific users and to individually record, log and store the consent settings selected by the user for the duration of a session, certain user information (including the IP address) is collected by the cookie consent tool when our website is visited and then transmitted to Usercentrics servers, where it is stored.

These data processing operations are carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in cookie consent management that is legally compliant, user-specific and user-friendly, and thus also our legitimate interest in a legally compliant website design.

An additional legal basis for the aforementioned data processing is Art. 6 (1) (c) GDPR. As the controller, we are legally obliged to make the use of technically non-essential cookies dependent on appropriate user consent.

We have concluded an order processing agreement with Usercentrics, which requires Usercentrics to protect the data from our website visitors and prohibits the transfer of data to third parties.

For more information about Usercentrics' use of data, please see the Usercentrics privacy policy at

11) Rights of the data subject

11.1 The applicable data protection law grants you the following rights as the data subject (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data. In terms of the prerequisites to exercise these rights, you are referred to the relevant legal basis in each case:

  • Right of access pursuant to Art. 15 GDPR;
  • Right to rectification pursuant to Art. 16 GDPR;
  • Right to erasure according to Art. 17 GDPR;
  • Right to restriction of processing pursuant to Art. 18 GDPR;
  • Right of notification pursuant to Art. 19 GDPR;
  • Right to data portability pursuant to Art. 20 GDPR;
  • Right to withdraw consent given in accordance with Art. 7 (3) GDPR;
  • Right to lodge a complaint pursuant to Art. 77 GDPR.





12) Duration of storage of personal data

The duration of storage of personal data is determined by the applicable legal basis, the purpose of the processing and (if relevant) the respective statutory retention period (e.g. retention periods under commercial and tax law).

If personal data are processed based on explicit consent pursuant to Art. 6 (1) (a) GDPR, the data will be stored until the data subject withdraws his/her consent.

If there are statutory retention periods for data that are processed as part of contractual or similar obligations based on Art. 6 (1) b GDPR, these data will be routinely deleted once the retention periods have elapsed, insofar as the data are no longer required for contract performance or negotiation and/or there is no legitimate interest on our part to continue storing the data.

When processing personal data based on Art. 6 (1) (f) GDPR, the data will be stored until the data subject exercises his or her right to object pursuant to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or if the processing is aimed at establishing, exercising or defending legal claims.

When processing personal data for the purpose of direct marketing based on Art. 6 (1) (f) GDPR, the data will be stored until the data subject exercises his or her right to object pursuant to Art. 21 (2) GDPR.

Unless otherwise indicated in this statement with regard to specific processing situations, the stored personal data will be deleted once it is no longer necessary for the purposes for which it was collected or otherwise processed.

Status: 04/27/2022, 4:04:46 PM